12 May
2009
12 May
'09
8:11 a.m.
Hi all, I like to add the "Solution" and "closing time" of a ticket to csv export in the search section? I'm using Fedora 9, with OTRS 2.3.4 (ITSM 1.2.3). So is it possible to add it to csv export? I looked at de AdminSysConfig -> Ticket::Frontend::AgentTicketSearch###SearchCSVData But i don't know which text fields i can add(which name)? thanks all! Kind regards, Sander The netherlands