Hi,

I need someone help, I would need to set up a configuration in OTRS to close all the incidents which are solved and after ten days these tickets will be closed automatically.

Is it possible in OTRS? Please help me on this setup.

Thanks & Regards

Nagendra Prasad

System Administrator

3903 Almoayyed Tower

Building 2504, Road 2832

Al Seef District 428

Manama, Kingdom of Bahrain.

M +973 34 19 67 56

npvenkatrao@eservicios.indra.es

www.indra.es

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