Otrs User wrote :
[...]

I installed the client and found the table (customer_user)
I inserted a column of my choice thru sql client.
 But in OTRS under customer database I could not see that cloumn , do I need to any other changes to show on frontend.

[...]

Hello Rupa,

to use additional columns you also need to tell OTRS about them. I'm sorry, this exceeds my knowledge, but as a start try chapter 11.2.1 of the admin manual.

Regards

Alexander

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