Re: [otrs] Permission problems

Found something new this morning. If I change the /bin/cgi-bin directory from chmod 755 to chmo 750, the error changes from and Internal Server Error to a Forbidden 403 error. ----------------------> Nelson Pereira www.Ott-Motorcycles.ca ----- Original Message ----- From: "Robert Kehl" To: "User questions and discussions about OTRS." Sent: Thursday, October 16, 2003 7:32 AM Subject: Re: [otrs] Permission problems

On Wednesday, October 15, 2003 10:07 PM nelson pereira wrote:

...

Here is a copy of the <Virtual Host> tag:

...

"/home/wardmedi:/usr/lib/php:/usr/local/lib/php:/tmp"

...

User wardmedi Group wardmedi

It is indeed 'nobody' accessing /opt/otrs, which you wanted to substitute by the above. This does not work: From http://httpd.apache.org/docs-2.0/en/mod/mpm_common.html#user - "Special note: Use of this directive [RK: User] in <VirtualHost> is no longer supported. To configure your server for suexec use SuexecUserGroup."

But before you start fiddling with suexec which need not be compiled into your Apache, think about changing the webserver user.

I think the main issue is that 'nobody' runs the Apache. Is there a special reason you do so? One solution would be to create a user/group apache under which the httpd is run and using SetPermissons.sh again.

hth,

Robert Kehl

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