Re: [otrs] Always CC addresses

Any thoughts? No one? Thanks and Best Regards, Muhammad El-Sergani. On Fri, May 27, 2011 at 2:48 PM, Muhammad El-Sergani wrote:

Thanks Lars.

I saw this option before, but was wondering if an auto CC was available?

On Friday, May 27, 2011, Lars Jørgensen wrote:

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Hi Muhammad,

SysConfig -> Framework -> Core::Sendmail -> SendmailBcc

That's a blind carbon copy, so the To-recipient won't know you did it.

Please use with care.

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Lars

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Muhammad El-Sergani Sent: Wednesday, May 25, 2011 9:55 PM To: OTRS Subject: [otrs] Always CC addresses

Dear all,

Is it possible to always cc some addresses when sending emails from OTRS?

I believe I stumbled across that somewhere, but not so sure.

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Thanks and Best Regards, Muhammad El-Sergani.

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Thanks and Best Regards, Muhammad El-Sergani.