Koning, Rene wrote:
We are running OTRS on windows 2003 server (since march this year) and are using the system to manage ideas people are sending in. Now, we want to make a second OTRS installation and use this installation for our new helpdesk. Can I do a second installation or is there another way to create the OTRS database? We want to install it on the same server, where MySQL and Apache are already running. Can someone give me some advise??
Can't you just create some extra queues, users, mailboxes, etc. in your current installation? Would be easier to setup, I think. Otherwise you'd have to copy your OTRS tree to another location and copy the apache config and adapt the paths and such. I have no idea if it's feasible with a Windows install of OTRS, as I only have experience with OTRS on Linux. Nils Breunese.