Dear OTRS Community Mailing List Members, I want to personally thank you for all the work that you have done to make OTRS such a successful product/project. Before it is too late and the hustle and bustle gets us caught up in our own personal lives: I wish you all a wonderful and warm Holiday Season and a Happy New Year! We have a lot of new and exciting things coming to the community in the new year, and I look forward to meeting you all again in this forum very soon. Speaking of forums, please register for the International User Forums if you have not already! [ http://forums.otrs.org/ ] May Santa bring you all the gifts you have wished for you and yours. Have a safe and good start in the New Year. Do not forget to make some resolutions! Here a short list to get you started: Best of Google: [ http://goo.gl/7qpRW ] * (google image search) Sincerely and always at your service, -- Shawn Beasley Community Manager OTRS AG Norsk-Data-Str 1 61352 Bad Homburg Germany T: +49 (0) 9421 56818 330 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann