Re: [otrs] GD Module Not Found

henche muliawan wrote:

can u tell me more spesific?

That is pretty specific. Your server can't resolve ftp.perl.org to an IP address. When a hostname cannot be resolved no connection to a hostname can me be made, so downloading something is not going to work. In order to be able to resolve hostnames to IP addresses a server needs a proper DNS setup. What are the contents of the file / etc/resolv.conf? And are these addresses indeed valid DNS servers? Can you resolve other hostnames (try 'host google.com' for instance). You could try 'host ftp.perl.org' again to see if it was a temporary problem. On my server I see this: # host ftp.perl.org ftp.perl.org is an alias for ftp.cpan.ddns.develooper.com. ftp.cpan.ddns.develooper.com has address 213.73.255.253 ftp.cpan.ddns.develooper.com has address 194.134.17.10 Nils Breunese.

--- "Nils Breunese (Lemonbit)" wrote:

...

henche muliawan wrote:

...

Resolving ftp.perl.org... failed: Host not found.

[snip]

why i can't install this module?

Because your box apparently cannot resolve ftp.perl.org.

Nils Breunese.