Hello Serge, have you got a solution for this occurence? We do have the same problem and I'm not sure if it is a misconfiguration or a bug. Thanks in advance Markus Nagel Serge Algarotti schrieb:
Hi
I test on a test machine the OTRS upgrade from 2.2.6 to 2.3.1:
1) I have do a clone machine with otrs as the real machine (OTRS 2.2.6)
2) I have upgraded as explain in the UPGRADING file
* install the new release 2.3.1 * i have copied the Kernel/Config.pm and GenericAgent.pm * I have upgrade with DBUpdate-to-2.3.mysql.sql (no error) * I have run DBUpdate-to-2.3.pl (no error) * I have upgrade with DBUpdate-to-2.3-post.mysql.sql (no error)
When I connect to /otrs/index.pl as agent, everything is ok, all work
When a customer connect (/otrs/customer.pl , he have a error message and he cannot connect:
No MainObject! at /var/www/otrs-231/bin/cgi-bin/../../Kernel/System/AuthSession.pm line 83.
The line 83 is:
# check needed objects for (qw(LogObject ConfigObject TimeObject DBObject MainObject)) { $Self->{$_} = $Param{$_} || die "No $_!"; <<<< line 83 }
The customer backend is LDAP.
All is ok and work on the real machine in 2.2.6 since many months.
can you help me ?
I have the same Config.pm than in 2.2.6 .
thank you,
Serge _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/