Hi <br><br>I am posting my query here as I have not got any response in user discussion forum.My query is <br><br><br><br><b>Is their any way to add some additional fields in ticket
details at customer interface side. I want to add a filed Customer ID
with the existing fields (i.e. Ticket ,Age,Subject,state,queue,</b><b>owner).
With this I am trying to achieve  that when any one access the company
ticket he will know from which Customer Id  the ticket is raised.</b><b><br><br></b>Please suggest me how I can achieve this.<br><br>Regards <br>Sourabh Sarwate <br><br><div class="gmail_quote">On Fri, Feb 26, 2010 at 9:12 AM, Sourabh Sarwate <span dir="ltr">&lt;<a href="mailto:sourabh2783@gmail.com">sourabh2783@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi All,<br><br>Anyone have suggestion for my request. <br><br>Regards <br>Sourabh Sarwate<div>
<div></div><div class="h5"><br><br><br><div class="gmail_quote">On Thu, Feb 25, 2010 at 11:24 AM, Sourabh Sarwate <span dir="ltr">&lt;<a href="mailto:sourabh2783@gmail.com" target="_blank">sourabh2783@gmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi All,<br><br>Is their any way to add some additional fields in ticket details at customer interface side. I want to add a filed Customer ID with the existing fields (i.e. Ticket ,Age,Subject,state,queue,owner). With this I am trying to achieve  that when any one access the company ticket he will know from which Customer Id  the ticket is raised.<br>



<br clear="all"><br>Regards,<br><font color="#888888">Sourabh Sarwate<br><br>
</font></blockquote></div><br><br clear="all"><br></div></div><font color="#888888"><br>
</font></blockquote></div><br><br><br>