Hi Stefan, what OTRS version do ou use? OTRS 1.1.3 should be able to handle that. -M On Wed, Aug 13, 2003 at 01:02:26PM +0200, Stefan Pampel wrote:
Hello ML, WEB.DE (german freemail-provider) sends Messages in HTML and they look like this:
------------------- <html><base href="https://freemail.web.de/"/><style>p {margin: 0px}</style> <body style='font-size:9pt; font-family:Verdana; font-family: Verdana' >
-Message body-
</body> </html> __________________________________________________________________________<br> Die sicherste Form der Kommunikation: E-Mails verschluesseln, Spam-Filter,<br>Adressverifizierung, digitale Unterschrift: <A HREF="http://freemail.web.de"><B>http://freemail.web.de</B></A> -------------------
In queue view every mail after (under) such a mail can not be edited. Every Tool (answer, Zoom etc) links to https://freemail.web.de/otrs...., not http://myotrshost/otrs..
I think because of the <base>-tag in their mail every following mail uses freemail.web.de as host and not my otrs-host.
Is there a way to filter out those base-tags before the mail arrives at otrs? (i use postfix)
--Stefan
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yours faithfully Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier