
5 Dec
2011
5 Dec
'11
4:13 p.m.
On 2011-12-05 09:33, Gerald Young wrote:
OTRS specifically looks at states as text, not as ids, but you should look through SysConfig to make sure the text for "merge" is translated where referenced.
I searched all over SysConfig and there isn't many locattions where "merge" or "merged" is mentionned. I also checked Defaults.pm and couldn't find anything related to states.