Same case!<br><br>Jan 27 14:54:03 seus OTRS-GenericAgent-10[679]: [Notice][Kernel::System::GenericAgent::_JobRunTicket] Delete Ticket (1015685/16093). <br><br>Thanks for the insight,<br><br clear="all">Leonardo Certuche<br>


<br><br><div class="gmail_quote">On Mon, Feb 1, 2010 at 5:11 PM, Marco Vannini <span dir="ltr">&lt;<a href="mailto:marco.vannini@gmail.com">marco.vannini@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">

I&#39;ve had this today but in logs I&#39;ve found that the ticket# was deleted by a genericagent job... A coworker run it...
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