
Hello. I use otrs v.5.0.12. I install ITSM-5.0.22 and have following error when customer opens its ticket: [ERROR] JavaScriptError: Cannot call method 'Init' of undefined CommonJS_15960b24f3865ce266849a98b48306a5.js:1066 [STACKTRACE] (?)()@http://ticket.domain.com/otrs/customer.pl?Action=CustomerTicketZoom;TicketNu... HTMLDocument.TargetNS.Ready@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849... n.Callbacks.j@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849... Object.n.Callbacks.k.fireWith [as resolveWith]@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849... Function.n.extend.ready@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849... HTMLDocument.I@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849... CommonJS_15960b24f3865ce266849a98b48306a5.js:1066 Uncaught TypeError: Cannot call method 'Init' of undefined CommonJS_15960b24f3865ce266849a98b48306a5.js:1084 The same happens with ITSM-5.0.11 If I uninstall ITSMIncidentProblemManagement package, this problem does not appear.