25 Aug
2005
25 Aug
'05
1:37 p.m.
On Wed, Aug 24, 2005 at 05:00:16PM +0300, Daniel Balan wrote:
[...] Also you have to remember that this will count only the time when the operator is going to edit the message, so it is not exactly the working time but it is the edit time. [...]
We had made a Start and Stop Button around such a function. So the Agent must click Start to count the time. Regards, Alex -- Alexander Koch, mailto: ak@ilk.net ILK Internet GmbH, Akademiestrasse 25 - 27, D-76133 Karlsruhe Tel: +49 (0) 721 9100 0, Fax: +49 (0) 721 9100 191 http://www.ilk.net