Has anyone used the soap API to search for tickets? I am attempting to use this method to search for tickets in my otrs system (2.3.4) and I am having trouble determining what the minimum search requirements are.

Here is my search request, please let me know if there are items that I am missing as I always return no items found from the query.

my @TicketID = $RPC->Dispatch($user, $passwd, 'TicketObject','TicketSearch',
                        Result => 'ARRAY',
                        Limit => 100,
                        StateType => 'Open',
                        Queues   => ['Raw'],
                        TicketNumber => '2009082142%',
        );
       
        print "RPC: Searching ticket and found ticketID: ".scalar(@TicketID)."\n";

Eric Partington | Security Monitoring and Compliance | Royal Bank of Canada |T: 416-348-4429

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