Hello all, I can get those tickets through search but they will disappeared after some time. Then I can not find them any more. Best Regards Zhang Qing ☺ Technical Support Group Add: NO.1150 Yun Qiao Road, Jin Qiao Export Processing Zone, Pudong, Shanghai, China 201202 Tel: 021-50509999-2855 Fax: 021-50329901 Email:qing.zhang@domino.com.cn Website:www.domino.com.cn -----邮件原件----- 发件人: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] 代表 Nils Breunese (Lemonbit) 发送时间: 2008年9月26日 16:58 收件人: User questions and discussions about OTRS. 主题: Re: [otrs] Missing the ticket after it was closed Qing Zhang wrote:
I can not find thos closed tickets through search function either. It looks some program take those closed ticket.
Strange, you should be able to find them that way. Works fine for us. Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs