Re: [otrs] insert company logo in reply form

sol sol wrote:

is this possible?

I would like to make a template for fast replying on questions by mail but in the bottom under the otrs agent name there needs to be a company logo inserted when sending an answer.

can someone explain how to do this?

thanks!

This is not possible, OTRS does not support HTML emails. Steve -- Steven Carr Senior Network Security Engineer - Khipu Networks Ltd. support@khipu-networks.com - www.khipu-networks.com Secure - Compliant - Infrastructure Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY Registered in England. Company Number 5218573