By the way, Customer User Roles/Groups<->Services<->SLA world be great and IMO more practical.
Hi,
I'm looking for a solution, based on i should assign services to customer user role not a customer user.
norbert
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/