Hello,

I want to customize the TicketZoom view and add one more URL to it.

Default view looks like this.

I want to make it look like

Can someone tell me which file/code I need to edit to add a custom field like this?

GoodWills

Parag Bhalerao

Work     215-494-2709

Cell        267-210-5949

Email     parag.bhalerao@cybertech.com