Hi,

our MS Exchange server thinks it’s funny to rewrite all “to” headers to the mailbox’s default mail address. However, I want to see the orinigal target of a mail in OTRS. The original “to” is transported in a header named "X-Envelope-To".

I fetch my mail via IMAP oder POP3. How can I configure OTRS to use the “X-Envelope-To” instead of the “to” header?

Thx.

Timo Rupp