Re: [otrs] Changing "Ticket#" to something else on the Subject line?

Hello Thomas & Torgeir! Thank you for your replies, they are very much appreciated! Best regards, Björn On Mon, 16 Jan 2006, Thomas Wouters wrote:

you should add the $Self->{'Ticket::Hook'} = 'Ticket#'; line (with a replaced Ticket# in the Kerel/Config/Config.pm file! this over writes the default values.