Thanks for the quick concise response. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Lars Jørgensen Sent: Thursday, February 21, 2008 5:11 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Authenticate Against Multiply LDAP servers Den 21/02/2008 kl. 21.11 skrev Keith O'Brien:
Using the documentation and Online resource I have gotten LDAP authentication working. I also have CustomerUser1 and CustomerUser2 working. I can lookup users from either LDAP server. However I did not find anything on getting Authentication working on multiply LDAP servers for Customers or Agents.
You basically do the same thing (this is for LDAP and DB, but you can easily modify it for two LDAP servers): # LDAP to Microsoft AD $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP'; $Self->{'Customer::AuthModule::LDAP::Host'} = '192.168.1.1'; $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'ou=xxxx, dc=company, dc=local'; $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName'; $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'some_username'; $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'some_password'; # This is the auth. module againt the otrs db $Self->{'Customer::AuthModule2'} = 'Kernel::System::CustomerAuth::DB'; $Self->{'Customer::AuthModule::DB::Table2'} = 'customer_user'; $Self->{'Customer::AuthModule::DB::CustomerKey2'} = 'login'; $Self->{'Customer::AuthModule::DB::CustomerPassword2'} = 'pw'; Notice the '2' postfixed everything in the second block, that's the trick. -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ This message is the property of R/GA and contains information which may be privileged or confidential. It is meant only for the intended recipients and/or their authorized agents. If you believe you have received this message in error, please notify us immediately by return e-mail or by forwarding this message to postmaster@rga.com, and destroy any printed or electronic copies of the message. Any unauthorized use, dissemination, disclosure, or copying of this message or the information contained in it, is strictly prohibited and may be unlawful. Thank you.