
14 Sep
2005
14 Sep
'05
6:19 p.m.
I created a sub-queue (projects) of my own queue (joines). I can take a ticket in my main queue and move it into the sub-queue. Then I have no way of finding the ticket. It doesn't show up in the list of queues in the QueueView. However, if I use the Ticket Search the ticket is found. It is listed in Queue joines::projects. I can open the ticket, edit it, etc., but the only way for me to get it to show up in the Queue View is to move it back into my main queue. How do I make tickets in sub-queues visible in the Queue View? Thanks, Jason Joines =================================