I am having a problem with the customer login and LDAP. I have the customer portal authenticating to my LDAP server correctly, but I am getting the “Panic No User Data!!!” error message. The log file indicates the LDAP authentication is ok.

I am also authenticating against LDAP for the agent login. I had this same problem but added

$Self->{‘UserSyncLDAPMap’}

And

$Self->{‘UserSyncLDAPGroups’}

Options in my config.pm file. That fixed the agents, but the customer login still gives the “No User Data” msg.

Is there another option I have to set to get the Customer login to sync with LDAP and save?

Thanks

Kevin

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