Ok thank you, I got passed the permission
part but now I ran into yet another hurdle L. When I try to go into
packet manager I get the following error.
Error: Sorry, Apache::Reload
or Apache2::Reload is needed as PerlModule and ". [..]
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] On Behalf Of Enrique
Madrid
Sent: Monday, February 01, 2010
4:14 PM
To: User questions and discussions
about OTRS.
Subject: Re: [otrs]
SetPermissions.sh
bin/SetPermissions.pl
--otrs-user=otrs --web-user=www-data --otrs-group=otrs --web-group=www-data
/opt/otrs
On Mon, Feb 1, 2010 at 1:37 PM, Eric Banks <ebanks@lifeshare.cc>
wrote:
So what would the parameters be? www-data apache? Or www-data nobody?
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Michiel Beijen
Sent: Monday, February 01, 2010 1:29 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] SetPermissions.sh
Hi eric,
On Ubuntu, apache is running under the www-data account, so you should
use that with the SetPermissions script.
hth,
--
Michiel Beijen
R&D
Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl]
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On Mon, Feb 1, 2010 at 7:23 PM, Eric Banks <ebanks@lifeshare.cc> wrote:
> I am trying to run the SetPermissions.sh file to run the Package Manager.
I
> ran it with the otrs wwrun parameter, didn't work, I tried to run it with
> otrs nobody and it didn't give errors but didn't allow access to package
> manager either, and also I tried to use administrator nobody and again no
> errors but no access. I am currently running on the administrator account
on
> a Ubuntu machine.
>
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