Hello dear list,
I'm using an LDAP integration for the AuthSyncModule
For reporting reasons, I'd like to add one more information in OTRS - the Agent's "departmentNumber", which is of course stored in LDAP.
I tried adding it to AuthSyncModule::LDAP::UserSyncMap:
$Self->{'AuthSyncModule::LDAP::UserSyncMap'} = {
# DB -> LDAP
UserFirstname => 'givenName',
UserLastname => 'sn',
UserEmail => 'mail',
UserGroup => 'departmentNumber',
};
But this field is not synchronized (I somehow expected it to show up in user_preferences).
What's the recommended way to do this?
Thanks,
Olivier
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