Hi David, thank you for the advice. I will try this. Wolfgang Am 2012-04-17 14:55, schrieb David Heidt:
Hi Wolfgang,
I think upgrading directly to 2.3 (2.3.6) makes more sense. See the UPGRADING -File of Version 2.3.6:
<snip> These instructions are for people upgrading OTRS from "2.2" to "2.3". </snip>
Upgrades from Versions 2.x to 2.(x+1) are imho supported, perhaps this solves your problem.
For your own sake, please try upgrading with a test system first ;)
Good Luck and Cheers,
David
Am 17.04.12 14:11, schrieb Wolfgang:
So i guess that no one has an idea how to fix this?
Wolfgang
Am 2012-04-03 14:25, schrieb Wolfgang:
Hello,
i am still using otrs 2.2.7 and want to upgrade to 3.1. I just tried to upgrade to 2.2.8 but after the upgrade the following happens:
i do have many companies/customers. and each has it's own queue and own system-address. when i login as a customer of company1 and create a ticket, this customer gets a notification with the email-adress(from) of company2. this should not happen, since the companies should not know of each other...
how can i fix this?
greetings Wolfgang --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs