Re: [otrs] Add custom fields in Customer information

El dj 11 de 10 de 2012 a les 12:17 +0200, en/na Roy Kaldung va escriure:

On Oct 11, 2012, at 12:14 PM, Adrià García-Alzórriz wrote:

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El dj 11 de 10 de 2012 a les 09:51 +0200, en/na Roy Kaldung va escriure:

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On Oct 11, 2012, at 9:21 AM, Adrià García-Alzórriz wrote:

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Hi there,

I'm interested in adding more fields in Customer details. It can be possible with OTRS? I think that Dynamic Fields are available only in Tickets or Articles.

Yes, this is possible. Add as much fields as needed in the mapping definition for the customer source.

Excuse my newbie question, but I can't find where is this option. For example, I can't add more objects in DynamicFields::ObjectType::Registration. Could someone tell me how could be that, or forward me to the right chapter in documentation?

Check out http://doc.otrs.org/3.1/en/html/external-backends.html in the docs. These options are not available via SysConfig, you have to edit Kernel/Config.pm.

Thanks, I'm going to have a look. -- Adrià García-Alzórriz