Hello, colleagues,

 

I'd like to change the form used to create a ticket by the customer depending on the ticket type chosen. I noticed that the form refreshes each time the ticket type is changed. can somebody point me in the right direction to search?

 

Later I goona have the similar task for agent (phone ticket, priority update).

 

I tried to google but  could find no useful information.

 

Regards,

Anton.