[otrs] issue with stats

20 Feb 2011

      Hi all,

Recently we migrated OTRS 2.2.6 mysql to 2.4.9 oracle windows. everything works fine except stats.
if i click the stats icon i get this error

Can't
 locate object method "GetObjectName" via package 
"Kernel::System::Stats::Static::StateAction" at 
H:/OTRS/OTRS//Kernel/System/Stats.pm line 2234

Output of check modules
------------------------------

H:\OTRS\OTRS\bin>perl otrs.checkModules.pl
o CGI............................ok (v3.49)
o Date::Pcalc....................ok (v1.2)
o Date::Format...................ok (v2.24)
o DBI............................ok (v1.615)
o DBD::mysql.....................ok (v4.017)
o Digest::MD5....................ok (v2.51)
o Crypt::PasswdMD5...............ok (v1.3)
o LWP::UserAgent.................ok (v5.835)
o Encode::HanExtra...............ok (v0.23)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o MIME::Base64...................ok (v3.09)
o Mail::Internet.................ok (v2.04)
o MIME::Tools....................ok (v5.427)
o Net::DNS.......................ok (v0.66)
o Net::POP3......................ok (v2.29)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.33)
o Net::IMAP::Simple..............ok (v1.17)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.31)
o Authen::SASL................ok (v2.12)
o Net::SMTP::SSL..............ok (v1.01)
o Net::LDAP......................ok (v0.4001)
o GD.............................ok (v2.45)
o GD::Text....................ok (v0.86)
o GD::Graph...................ok (v1.44)
o GD::Graph::lines............ok (v1.15)
o GD::Text::Align.............ok (v1.18)
o PDF::API2......................ok (v0.73)
o Compress::Zlib..............ok (v2.03)
defined(%hash) is deprecated at H:/OTRS/StrawberryPerl/perl/site/lib/SOAP/Lite.p
m line 466.
(Maybe you should just omit the defined()?)
defined(%hash) is deprecated at H:/OTRS/StrawberryPerl/perl/site/lib/SOAP/Lite.p
m line 2204.
(Maybe you should just omit the defined()?)
o SOAP::Lite.....................ok (v0.710.10)
o XML::Parser....................ok (v2.40)

Perl version is 5.12

I would appreciate if anybody help me out to fix this issue.

thaanks,
kt

[otrs] issue with stats

Thiru K