Sorry I need to explain it better.
A new customer wants to sign up
He enters his details and chooses his own password
There is no authentication of his email address
however, if an existing customer forgets his password OTRS can generate one
and send it to the email address
What I want however is:
A new customer wants to sign up
He provides all his details and email address
OTRS generates a password and sends it to customers email address
This means that only the person entitled to use the email address will know
the password
Is there a way to adapt the lost password code so that a new password is
generated for new customers?
Hope this is clearer
Philippa
From: "Krcek, David"
To: "'otrs@otrs.org'"
Subject: AW: [otrs] password generation
Date: Thu, 13 Mar 2003 10:01:45 +0100
Reply-To: otrs@otrs.org
Hi,
sorry maybe i misunderstand your question, but the functionality =
'forgot
password' is implemented (RC 1.0.1).
Cu
__________________________________________
IBEX AG
David Krcek
Leiter Management Informations Systeme
Linker Kreuthweg 9
86444 Augsburg-M=FChlhausen
Tel: +49 8207 96 11 - 354
Mobil: +49 151 12 01 60 60
Fax: +49 8207 96 11 - 50
__________________________________________
-----Urspr=FCngliche Nachricht-----
Von: Strange, PJ (Philippa) [mailto:P.J.Strange@rl.ac.uk]=20
Gesendet: Donnerstag, 13. M=E4rz 2003 09:48
An: 'otrs@otrs.org'
Betreff: [otrs] password generation
One of the 'failings' of OTRS is the ability for anyone to create a =
customer
account without any form of authentication. Would it be possible to =
adapt
the 'forgot password' functionality on the agent login. This would =
match my
requirements exactly.
How easy would that be to do?
Philippa Strange _______________________________________________
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