Hi,

On 17.05.2010, at 05:27, TechFan wrote:

Thanks.  I set that up. . .and I am not getting any notifications sent ( I was the customer on the ticket I closed. . .no email)?  Any ideas?

can you see the email as article?
If recipient is set to “Customer”, the email is stored as article as well.

Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project