Hi Stephan, it seems that you modified Kernel/Output/HTML/Standard/ AgentDashboardTicketGeneric.dtl by your self, the RPM will not replace it. Is there a Kernel/Output/HTML/Standard/ AgentDashboardTicketGeneric.dtl.rpmnew or something like that? Just rename it to Kernel/Output/HTML/Standard/ AgentDashboardTicketGeneric.dtl and it will work. -Martin On 03.09.2009, at 10:06, Stephan Lang wrote:
Hi @all,
the release note on OTRS 2.4.4 mentions enhancements on the Dashboard to display Watched Tickets and My Queues, see here: http://otrs.org/releases/2.4.4/ All I can see is ‘Locked Tickets’ and ‘All’ but the Watched Feature is enabled.
I’ve just Updated via rpm –U package Do I have to do anything else to complete the update or to activate this new Feature?
Yours sincerely
p.p. Stephan Lang System Administrator
OTRS: 2.4.4 (rpm) and FAQ 1.6.4 OS: openSUSE 10.3 no X DB: MySQL 5.0.45