Hi,
I would like to create stats or reporting about Nubers of ticket Answered/Closed in the sla times.%in the sla time ans % out of the sla times.
And stats about new to open and new to closed time.
Can someone help me to make the configuration of the stat module ?
I also have a problem, i cannot make graphics with the stats module, what can be wrong with my config ?
Thanks in advance
Karl
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