hi can anyone help me with this or is it even posible? I want to run OTRS on a multiple virtual servers, is there a way to install otrs so that the bulk of the code is comon accross each OTRS virtualserver, and only the config file is diferant? there apears to be the ability to do this with the number setting to make each install seperate, but i cant find any info on how to actaully do this :( i would like to keep all the seperate otrs servers within the same database (these are only going to be handling a small number of requests each) but i cant have one virtual server seeing the data from another. after i installed otrs for the first time, i already had a database setup with the corect dbname and user/password, but the online install script wouldnt let me procede without deleteing the old database and recreating it, so how would i setup any new virtual servers, to use the same database without affecting the data from other OTRS virtual servers? any help would be great thanks in advance Matt Lowe -- This message has been scanned for viruses and dangerous content by the www.ms.mlsis.co.uk MailScanner, and is believed to be clean. Please contact ms@ms.mlsis.co.uk for support.