Re: [otrs] Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!

16 Jul 2010


      Hello,

What do you get from running

ls -la /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm

?

Leonardo Certuche
www.itconsultores.com.co


On 16 July 2010 14:29, Christopher Ross wrote:
...
Whenever I try to enter the Sysconfig from the GUI I am getting this
error message. I know that I can edit the sysconfig manually but it is a lot
easier to do some things from the GUI. I tried going in and editing the
permissions of that file, even the entire /opt/otrs path but it still won’t
work. Any ideas? I am running open SuSe 10.3 Linux
*Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission
denied!** *
*Comment:*
*Bug Report:*
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*Traceback:*
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Jul 16 15:25:22 2010
Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission
denied!
Traceback (16074):
   Module: Kernel::System::Config::WriteDefault (v1.85) Line: 300
   Module: Kernel::Modules::AdminSysConfig::Run (v1.77) Line: 49
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819
   Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48
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