Hi, we are thinking of redoing our otrs.org Web site with a fresh new design. But the design is not what makes a community site, it's the content and the features it offers to the users, the OTRS community. As you are our community, we'd like to ask you what you like to see on the .org site. We're looking for things you are missing on the current site as well as stuff you don't want to see there. We are in a very early planing state. Please take this as a request for brain storing, no more no less. You can send your ideas to the list, or as directly to me. Please keep it high level. We're not discussing implementation and don't want to start a discussion about CRMs. We're looking for features that should be offered to make you happy. We'll review, sort and maybe implement them. For now let's talk about the 'What' not the 'How' :) Thanks for your help! Your ((otrs)) Team -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: D - 61352 Bad Homburg Fon: +49 (0) 6172 681988 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftsführer: André Mindermann Handelsregister: HRB 9452 Bad Homburg Steuernummer: 003/240/97521