Send otrs mailing list submissions to
	otrs@otrs.org

To subscribe or unsubscribe via the World Wide Web, visit
	http://lists.otrs.org/cgi-bin/listinfo/otrs
or, via email, send a message with subject or body 'help' to
	otrs-request@otrs.org

You can reach the person managing the list at
	otrs-owner@otrs.org

When replying, please edit your Subject line so it is more specific
than "Re: Contents of otrs digest..."


Today's Topics:

   1.  Migration from Jitterbug to OTRS script available...
      (Niran Abeygunawardena)


----------------------------------------------------------------------

Message: 1
Date: Tue, 10 Jun 2008 12:01:35 +0100
From: Niran Abeygunawardena <niran@ebi.ac.uk>
Subject: [otrs] Migration from Jitterbug to OTRS script available...
To: otrs@otrs.org
Message-ID: <484E5F0F.6000805@ebi.ac.uk>
Content-Type: text/plain; charset=us-ascii; format=flowed

Hi everyone,

Our group is moving from a very out-dated Jitterbug email system to OTRS. For 
this purpose, I have developed a perl script to import all jitterbug emails into 
OTRS for archival and search purposes. It creates all the required 
articles/threads to each corresponding ticket. A couple of freetext fields are 
created for jitterbug ticket id, audit, notes and notify fields from jitterbug.

If u need this script, please email me.

Best Regards,
Niran.



------------------------------

_______________________________________________
otrs mailing list
otrs@otrs.org
http://lists.otrs.org/cgi-bin/listinfo/otrs


End of otrs Digest, Vol 59, Issue 40
************************************