Re: [otrs] "Wide character in syswrite" error

Tomislav Tomasic wrote:

*Software error:*

Wide character in syswrite at /usr/lib/perl5/5.8.7/i486-linux/Sys/Syslog.pm line 401.

This is because Syslog.pm does not accept characters with ASCII code more than 127. The solution is to switch LogModule in Framework -> Core::Log from "Syslog" to "File". The OTRS will write logfiles itself rather then via syslog, and logs will bе stored in /tmp/otrs*