8 May
2006
8 May
'06
9:20 a.m.
Steve Hill wrote:
When I click on the SysConfig link on the admin menu, I get:
Software error:
Can't locate object method "new" via package "XML::Parser::Lite" at ../..//Kernel/System/XML.pm line 781.
Anyone care to hazard a guess how to fix this??
My guess is that you didn't install all the required modules. Check the docs for a complete listing of Perl modules. Run /opt/otrs/bin/ otrs.checkModules to check if all required modules are on your system. On my CentOS install I have the perl-XML-Parser package that makes sure I don't get the error message above. :o) Your distro might need a package under another name though. Nils.