Dear All,<br><br>&nbsp;&nbsp; My OTRS is 2.4.3 on CentOS 5.2,&nbsp; the Ticket::StorageModule setting: ArticleStorageFS. My problem is £º when agent want to forward a ticket with attachment, but the mail didn&#39;t show that attchment. I&#39;v checked var/article and found the attachment had been saved in related folder. At the same time, no related record in database table &quot;article_attachment&quot;.&nbsp; Any one can help to fix it?<br>

<br>&nbsp;&nbsp; Thx a lot£¡<br clear="all"><br>-- <br>Hpsbigcat<br>