Hi,

Interestingly, the same bug and same fix occur if you try to use a different backend db for Customer Companies, too.

tim


At 16:19 23/08/2007, Laurent Minost wrote:
>Hi,
>
>This bug seems already fixed by OTRS Dev Team :
>
><http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.454&view=markup>http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.454&view=markup
>
>- (2007/08/10) Fixed bug# 2156 - External customer database is not working,
>
>if it's configured the following error message appears
>     ("Got no MainObject in Kernel/System/DB.pm line 85").
>
>
>BR,
>
>Laurent
>
>
>Le jeudi 23 août 2007 à 16:29 +0200, Rico Barth a écrit :
>>
>>
>>Hi Tim!
>>
>>On Thu, 23 Aug 2007, Tim Streater wrote:
>>
>> > Thanks - that fixed the software error (BTW, to me this looks like a bug -
>> > should I report this via bugzilla?).
>>
>>Yes, it's a bug. I didn't find time to look for an existing bug on
>>bugs.otrs.org. If you may do that it was great job. This issue was
>>discussed on mailinglist a few weeks ago.
>>
>>Thanks and regards
>>
>>Rico
>>
>>--
>>Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter
>>c.a.p.e. IT GmbH
>>Annaberger Straße 240 , 09125 Chemnitz
>>phone/fax: +49 371 5347-621 / -625
>>mobile:    +49 176 66680786
>>mailto:    <mailto:rico.barth@cape-it.de>rico.barth@cape-it.de , PGP-Key: 0x874C8377
>>internet:  <http://www.cape-it.de>www.cape-it.de
>>
>>Geschäftsführung Rico Barth, Thomas Maier
>>AG Chemnitz, HRB 23192
>>_______________________________________________ 
>>OTRS mailing list: otrs - Webpage: 
>><http://otrs.org/>http://otrs.org/ Archive: 
>><http://lists.otrs.org/pipermail/otrs>http://lists.otrs.org/pipermail/otrs 
>>To unsubscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => <http://www.otrs.com/>http://www.otrs.com/


-- Tim