Hi
Use the generic agent in the admin section.
-----Original Message-----
From: Saurabh Pande
Sent: 15 January 2010 05:37 PM
To: User questions and discussions about OTRS.
Subject: [otrs] how to get otrs to move messages automatically
hi,
i am in desperate need to know how to get otrs to automatically move
messages that match either a subject or a email address to another queue.
regards,
saurabh pande.
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