
29 Feb
2008
29 Feb
'08
12:44 p.m.
Hello, we used OTRS 2.1.5. Some customers want to receive notification of change state, change owner, change file et some others don't want to receive this notifications. It's seem that we can make a choice by queue and not by customer. Is it possible than each customer customize the notification ? If not , is it planning for a next release ? thanks best regards, -- Serge ALGAROTTI Ecole des Mines de Paris