Actually I built a VM-based CentOS box and did the RPM install of OTRS. It's the only thing running on this particular VM. I got mod_perl without any real work on my part. Wish I had more useful info to give you. ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Mike Hayward Sent: Thursday, January 04, 2007 2:55 PM To: User questions and discussions about OTRS.org Subject: RE: [otrs] OTRS on CentOS 4.4 incredibly slow That sounds much more acceptable. How did you achieve the mod_perl? mike ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jason Loven Sent: 04 January 2007 19:31 To: User questions and discussions about OTRS.org Subject: RE: [otrs] OTRS on CentOS 4.4 incredibly slow Just FYI... I had/have similar problems. Getting mod_perl going helped but there is still a noticeable pause when moving from page to page. Typically 5-8 seconds on average. This appears to be mostly related to the code that handles loading the page formatting as I remember it. I had done some perl profiling a while back on our older server to try to determine where the bottleneck was. I have some other PHP and Perl based apps running on the same platform that snap almost instantly from page to page. ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Mike Hayward Sent: Thursday, January 04, 2007 1:59 PM To: User questions and discussions about OTRS.org Subject: [otrs] OTRS on CentOS 4.4 incredibly slow My OTRS system is taking upwards of 20 seconds per action to load pages, log in, process actions etc. This is very frustrating. Could it be the OS that is causing this? I have a standard CentOS 4.4 server load that I have run yum update on, set up mysql and apache, installed OTRS rpm, and basically that's it. I saw a post from someone referring to a CGI update, which I did, then it killed the system and apache would not restart, so I have wiped the system and started from scratch. Mike