On Thu, 21 Oct 2004 12:13:59 -0400, TT
Hi Folks,
I posted an email earlier regarding a new install but received no replies. I'm hoping someone could help me interpret the errors I am receiving. First its a new install on suse 9.1 otrs 1.3.2. When I try to connect to configure otrs via http:12.0.0.1/otrs/installer.pl I get the following error message. "cannot connect to host" This goes for local host as well. I check to see if Apache is running and its not but when I try to execute the pl script with Yast in the run level editor /etc/init.d/apache2 I get Starting http2 (prefork)syntax error on line 10 Invalid command "Perlrequire" perhaps mis-spelled or defined by a module not included in the server configuration. Any help would really be appreciated as I don't know were else to look or how to get beyond this point. Thanks for all replies!
TT
I found a post about this same issue on the German OTRS mailing list. The response suggested that you have to make sure you are using apache2-mod_perl and not just mod_perl. Hth, Tyler Hepworth