Looks like a bug, current version in CVS http://source.otrs.org/viewvc.cgi/ITSMTicket/Kernel/System/Stats/Dynamic/ITSMTicketFirstLevelSolutionRate.pm?view=markup still shows it's looking for TicketFreeTextGet which no longer exists in OTRS 3.1

Please report via http://bugs.otrs.org

Steve



On 27 February 2012 16:27, Marco Vannini <marco.vannini@gmail.com> wrote:
Hi all,

Are you able to run (add) stats on the 3.1 ? I've just tried this

/index.pl?Action=AgentStats;Subaction=EditSpecification;StatID=new

and I get an internal server error of type:


[Mon Feb 27 17:18:56 2012] [error] Can't locate object method
"TicketFreeTextGet" via package "Kernel::System::Ticket" at
/opt/otrs//Kernel/System/Stats/Dynamic/ITSMTicketFirstLevelSolutionRate.pm
line 389.\n

Thank you in advance.

MV
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