in 1.3 versions you had to add the following lines to Config.pm when you wanted to sync with an ldap backend:
<snip> #UserSyncLDAPMap $Self->{UserSyncLDAPMap} = { # DB -> LDAP Firstname => 'givenName', Lastname => 'sn', Email => 'mail', }; </snip>
I thought that i won't need to add this Lines in 2.x Versions ? However, sync with my OpenLdap Backend won't work with otrs 2.0.4 without the Lines above - is that "intended" or is there any other configuration parameter i am missing ?
I actuly just did this :) First login with a user that exist in your LDAP directory, before aculy enabling the LDAP connection. Then when you have the user make it admin. When this is done logout and enable the LDAP configuration again. Then login to OTRS again and go into the SysConfig and enable LDAP Syncronization. After this any user in the LDAP can login and you can put them into the correct group(s). Very easy aculy once I found the little trick described above :) //patrik