Hi,
I've been useing text free fields for quite a long time.
Now we've come to the point when we would like to change the name (TicketFreeKey) of particular ticket free text from for example Working State to Current State - what I'm worried is that once I will change this to the new value the whole thing will crash :) as I find otrs very sensitive even to small changes - well small as we are seeing them - big as the OTRS designers are seeing them.
So can I change the name of that free text field without any fatal consequences ?
Also can I change particular TicketFreeText(s) without facing the same consequences ?
Thanks a lot for all the help in advance,
Cheers
Johnny